Samuel French: GAO report finds IRS artificial intelligence gaps
Samuel French: GAO report finds IRS artificial intelligence gaps
Publish Date: 2026-06-26 05:01:00
Source Domain: www.knoxnews.com
- The IRS is significantly enhancing its artificial intelligence (AI) capabilities to better support the human employees and taxpayers it serves.
- The agency is expanding the scope and integration of AI tools into its operations to improve efficiency and effectiveness.
- Despite these advances, the IRS is facing challenges in managing and coordinating the various AI systems currently in use.
- AI “use cases” define specific scenarios where AI is utilized to advance the IRS’s mission, enhance decision-making, and provide benefits to the public.
- The AI tools often leverage multiple models and datasets to achieve their goals and objectives.
