Inspira becomes full-spectrum ServiceNow delivery partner for enterprise AI and cybersecurity

Author:

Using an unordered list, summarize the following article with between 4 and 8 key points.

The company has onboarded over 50 AI agents internally and is expanding its capabilities across AI governance, identity and cybersecurity services.

Inspira Enterprise has expanded its partnership with ServiceNow, becoming a delivery partner across the company’s AI, cybersecurity and identity platforms.
The India-based cybersecurity and AI services provider said the partnership will enable it to bring the broader ServiceNow portfolio to customers globally, including AI governance, identity management, asset intelligence and security operations.
The announcement builds on Inspira’s own deployment of ServiceNow’s AI Control Tower (AICT), which the company has implemented as the governance layer for its enterprise AI ecosystem.
Through the deployment, Inspira has onboarded over 50 AI agents across identity and access management (IAM), threat and vulnerability management, cyber defence, risk management and internal business operations.
The company said the implementation has increased AI adoption by 40 percent while improving operational productivity by 35 percent.
As organisations move from AI experimentation to large-scale deployments, governance, visibility and risk management are becoming key priorities.
Inspira said ServiceNow’s AI Control Tower provides centralised oversight across AI assets, including AI agents, agentic workflows, models, datasets, prompts and skills.
The platform manages the complete AI lifecycle, from intake and assessment to deployment, monitoring and optimisation.
According to the company, the deployment has given it a structured framework for managing AI initiatives while maintaining governance and compliance requirements.
The company plans to take these capabilities to customers looking to scale AI adoption while maintaining visibility and control over increasingly complex AI environments.
ServiceNow’s AI Control Tower will help organisations manage AI portfolios, improve risk oversight and address regulatory requirements as AI deployments become more widespread.
Expand ServiceNow capabilities
The partnership also broadens Inspira’s role within the ServiceNow ecosystem.
The company said it now offers implementation capabilities across ServiceNow’s AI Control Tower, Veza identity governance and Armis asset intelligence platforms.
This follows ServiceNow’s acquisitions of identity security company Veza and cyber exposure management provider Armis.
With these capabilities, Inspira aims to provide customers with a single implementation partner across AI governance, cybersecurity, identity and enterprise workflow automation initiatives.
The company believes enterprises want integrated solutions rather than managing multiple technology providers across different security and AI projects.
Build repeatable industry solutions
To support customer deployments, Inspira has established a dedicated ServiceNow Centre of Excellence called ICNOW.
The CoE supports the broader ServiceNow portfolio and includes over 200 ready-to-deploy use cases across six industries.
The company has also developed cybersecurity-focused accelerators designed to simplify implementation and deployment processes.
According to Inspira, these accelerators can reduce implementation effort by up to 60 to 70 percent, helping customers accelerate project timelines and realise value faster.
Inspira Enterprise’s founder, director and executive chairman, Prakash Jain, said the partnership represents a strategic step in the company’s evolution from a cybersecurity services provider to a broader enterprise intelligence and control platform partner.
He said combining ServiceNow’s AI-powered workflows with cybersecurity expertise will help organisations improve risk visibility, automate remediation processes and strengthen operational control.
ServiceNow’s president, APAC, Adrian Johnston, said Inspira’s position as both a ServiceNow customer and delivery partner gives enterprises access to proven implementation experience alongside governance and operational expertise.
As enterprise AI adoption continues to grow, Inspira is looking to strengthen its role as a strategic ServiceNow partner by combining AI governance, cybersecurity and identity capabilities into a unified services offering.
The company believes this approach will help organisations deploy AI with greater confidence while maintaining security, compliance and operational oversight.