Building an AI-Fluent Organization: How Pfizer is helping colleagues understand, embrace, and apply AI
Publish Date: 2026-05-21 13:16:00
Source Domain: www.pfizer.com
- Pfizer is leveraging AI across its business and is focusing on upskilling employees to adapt and transform the organization.
- CEO Albert Bourla identifies the organizational ability to adjust to AI as the primary barrier to unlocking its potential.
- Pfizer’s approach to AI enables broader adoption by building awareness, curiosity, and comfort with AI among employees.
- The initiative aims to foster trusted learning spaces, enable sensemaking, and design for human needs alongside business outcomes.
- There is a growing recognition that AI needs to be seen as a new skill set for both employees and organizations, as supported by the WEF 2025 jobs report.
- Pfizer’s foundational training program, completed by Bourla and thousands of colleagues, has been transformative.
- The AI Fluency Development Goal reflects a formal commitment to developing a baseline capability across all employees.
- Resources are being provided through the Pfizer AI Academy, including training, certifications, and peer collaboration.
- The ultimate aim is for employees to harness AI in order to create breakthroughs that improve patients’ lives.
