OpenAI’s Sam Altman apologizes to Canadian community after failing to flag mass shooter’s conversations with its AI chatbot

OpenAI’s Sam Altman apologizes to Canadian community after failing to flag mass shooter’s conversations with its AI chatbot

OpenAI’s Sam Altman apologizes to Canadian community after failing to flag mass shooter’s conversations with its AI chatbot

https://www.cnn.com/2026/04/24/world/sam-altman-openai-apologize-tumbler-ridge

Publish Date: 2026-04-24 17:56:00

Source Domain: www.cnn.com

  • Sam Altman, CEO of OpenAI, formally apologized to the community of Tumbler Ridge, BC, after a mass shooting that occurred in February.
  • Altman admitted that his company failed to alert authorities about the shooter’s disturbing online conversations with its AI chatbot, despite internal flagging.
  • In a letter dated April 23, Altman expressed deep regret for not notifying law enforcement and recognized the community’s significant loss and harm.
  • The mass shooter killed eight people, including six children from the local school, in February.
  • Altman stated that he has been in communication with Tumbler Ridge authorities and expressed his deepest condolences to the families and the entire community.
  • Altman committed to finding methods to prevent similar incidents in the future.
  • The premier of British Columbia, David Eby, shared Altman’s apology letter, criticizing it as grossly insufficient for the tragic loss experienced by the families.
  • When questioned for comment, OpenAI referred to a previous letter it had sent to Canada’s minister of artificial intelligence following the tragedy.