More than half of CEOs report seeing no benefits from AI deployment so far — only 12% of business leaders hit the jackpot of higher revenues and reduced costs
Publish Date: 2026-01-21 06:00:00
Source Domain: www.tomshardware.com
- Only 12% of surveyed chief executives reported achieving both increased revenue and decreased spending from AI deployment.
- About 13% saw cost reductions without a change in revenue, and 8% experienced higher revenue without changing expenses.
- 55% of respondents did not see any benefits from AI tools, with 42% reporting no changes, 12% seeing increased costs without revenue change, and 1% experiencing increased expenses and decreased revenue.
- The remaining 12% saw either lower costs with lower revenues or higher incomes with higher expenditures.
- PwC suggests enterprises should improve data readiness, AI roadmaps, and foster a culture to gain better AI outcomes.
- Only 14% of the workforce uses generative AI daily, indicating a lack of understanding or awareness regarding AI benefits and risks.
- Despite inconsistent outcomes, businesses are expected to increase their AI investments to achieve better results.
- To meet J.P. Morgan’s projected $650 billion revenue requirement for a 10% return, the AI industry may need to enhance customer value and effectively bridge the gap between AI’s potential and its business results.
