Indra Group, the first Spanish company to be certified by AENOR for the responsible use of artificial intelligence

Certification Applied to Real-World Use Cases: The Indra Group received AENOR’s certification for “Responsible AI Technology based on Microsoft tools”, validating the practical application of their AI controls across specific operational systems, such as onboarding and regulatory compliance supervision agents.
The Indra Group Case Study: The case details how the Indra Group shifted from AI experimentation to establishing a scalable corporate model through a proprietary methodology aiming for standardized controls, traceability, and evidence generation for AI agents.
Proprietary and Aligned Methodology for Managing AI: The Indra Group’s methodology aligns with AENOR’s certification criteria, ensuring responsible design, development, and operation of AI agents, integrated within their Enterprise AI Operating Model (EAOM).
Collaboration and Driving the Ecosystem and Innovation: The project has achieved success through collaborative efforts between the Indra Group, Microsoft, and AENOR, aligning technological capabilities with the necessary controls for certification, highlighting the importance of teamwork in AI deployment.