The Digital Transformation of SMEs in the Age of Artificial Intelligence

The Digital Transformation of SMEs in the Age of Artificial Intelligence

The Digital Transformation of SMEs in the Age of Artificial Intelligence

https://www.bdc.ca/en/about/analysis-research/digital-transformation-of-smes-in-the-age-of-artificial-intelligence

Publish Date: 2026-06-04 03:57:00

Source Domain: www.bdc.ca

  • Increased Digital Adoption: 96% of Canadian Small and Medium Enterprises (SMEs) now use at least one digital technology, up from 91% in 2021; three in ten businesses use generative AI.

  • Potential Economic Growth: Higher adoption of digital technologies could boost Canada’s GDP by nearly 14% ($350 billion) if all SMEs matched the technology use of the most advanced businesses.

  • Current Gap in Digital Maturity: Only 23% of SMEs have a high or very high level of digital maturity; this needs to increase to fully realize efficiency and productivity benefits.

  • Barriers to Technology Adoption: Better planning, training, and data management are essential to overcoming persistent barriers that currently hinder full technology integration.

  • Focus on Digital Transformation: Strategies are in place to help SMEs quickly advance their digital transformation and leverage the benefits of modern technologies.

  • Case Studies: Real-world examples demonstrate successful use of digital technologies and AI by various companies, offering models for other businesses to follow.