More than 60% people use AI for mental health support — but many are unhappy with it, survey finds

More than 60% people use AI for mental health support — but many are unhappy with it, survey finds

More than 60% people use AI for mental health support — but many are unhappy with it, survey finds

https://www.euronews.com/health/2026/06/03/more-than-60-people-use-ai-for-mental-health-support-but-many-are-unhappy-with-it-survey-f

Publish Date: 2026-06-03 01:00:00

Source Domain: www.euronews.com

Here are 6 key points summarized from the article:

  • High Use of AI for Mental Health: Over six in ten people rely on AI for mental health advice, though 45% are dissatisfied with the advice received.

  • Prevalence of Mental Health Issues: 68% of people globally report experiencing anxiety, stress, or depression; this rises to 85% among 18-24-year-olds.

  • Younger Generation Struggles: Young adults aged 18 to 24 are most affected by severe mental health issues, with nearly double the global average of severe depression, anxiety, or stress.

  • Screen Use Impact: The average person spends 5.1 hours daily on screens, which significantly affects sleep, concentration, and physical activity. Screen use particularly contributes to social isolation.

  • Access to Professional Help is Limited: Despite many individuals reporting struggles, 43% have not received professional help in the past year due to barriers like cost and perceived unnecessary medical attention.

  • AI as a Mixed Solution: While 63% of participants use AI for mental health advice, 38% trust AI more than professionals. Many do not feel satisfied, emphasizing that AI needs better guardrails to identify serious health signs requiring professional intervention.