Sanofi is building its own AI ecosystem to give the French pharma giant an edge

Source Domain: fortune.com

Here are the key points from the article:

Early Skepticism: Sanofi’s chief digital officer, Emmanuel Frenehard, was initially unimpressed with available AI tools like the enterprise version of ChatGPT.
Development of Concierge: Frenehard opted to develop an internally hosted generative AI tool called Concierge, which is now used by 80% of Sanofi’s workforce globally.
Workflow Management: Frenehard plans to use agentic AI to automate workflows in IT, procurement, and sales, aiming for significant cost savings.
Focus on Company Data: Frenehard prefers orchestrating workflows directly on Sanofi’s centralized data lake, partnering with companies like Snowflake and Elementum AI.
AI in Sales: Concierge is being rolled out to the sales team to help prepare for meetings with doctors, leveraging AI to save time and improve interactions.
Long-term Vision: Frenehard envisions moving away from third-party agentic AI tools, aiming for tailored software solutions.
Partnerships: Sanofi maintains partnerships with major AI hyperscalers like Anthropic and OpenAI for specialized AI applications such as drug discovery.
Industry Trends: The article also touches on broader industry trends, including AI job displacement concerns and reactions from leaders like Jensen Huang and David Solomon.