Finance Industry Surpasses Regulators in AI Adoption
Finance Industry Surpasses Regulators in AI Adoption
Publish Date: 2026-04-28 12:46:00
Source Domain: www.pymnts.com
- Financial services companies are far ahead of regulatory authorities in adopting artificial intelligence (AI), with almost 80% using AI at some level.
- Among regulators, 48% are still in the ‘exploring’ stage or not engaged with AI at all.
- Software engineering is the most mature application of AI in finance, and adversarial AI is a primary concern.
- There is a notable perception gap between AI vendors, industry, and regulators regarding adversarial AI threats and cyber/operational resilience risks.
- Data privacy and protection is the top perceived risk, with 73% of all stakeholders highlighting it.
- In retail, 45% of consumers are comfortable with AI agents making purchases on their behalf, but 95% of consumers have at least one concern about it.
- Trust in agentic commerce could determine the future of digital payments growth and requires clear fraud protections.
