Mastercard US | Cybersecurity, AI and commerce: A Q&A with Ann Johnson
Mastercard US | Cybersecurity, AI and commerce: A Q&A with Ann Johnson
https://www.mastercard.com/us/en/news-and-trends/stories/2026/security-solutions.html
Publish Date: 2026-04-23 00:00:00
Source Domain: www.mastercard.com
Using an unordered list, summarize the following article with between 4 and 8 key points.
I’ll give you the most pragmatic example: I want to buy a pair of shoes, right? I’m going to ask my agent to go search the internet to find the best price, best shipping, best availability for this pair of shoes so I’m not having to manually search 20 websites. AI will be one of the best tools to help us quickly sort through a prolific volume of data and determine that an agent is doing what they’re supposed to.
That’s one use case. The second use case is automated security operations centers. Envision a world where we can materially scale and improve our human efforts for things like threat hunting and auto-remediation of cyber vulnerabilities.
The third use case: non-human identities. Everything has an identity in your environment – your computer, your software, data. As an industry, we know how to manage human identities, but we’ve not done a fantastic job managing non-human identities because of the volume. Think about everything from a healthcare device to an automated mining vehicle in the middle of the desert to an oil rig in the ocean. Those are all connected devices, but they also have decadeslong life cycles. So how are you going to patch, update, etc.?
AI will be able to determine if those devices are behaving in the manner they’re intended to behave much more quickly than any other tooling, and then get to the place where we’re automatically patching those devices and determining whether it’s behaving in a malicious manner or if it’s just broken. That’s just one of many positive use cases.
It’s going to be a step change for the bad actors and a step change for the good guys. I believe that even with AI, the good guys are going to stay ahead.
