Target Warns That If Its AI Shopping Agent Makes an Expensive Mistake, You’ll Have to Pay for It
Target Warns That If Its AI Shopping Agent Makes an Expensive Mistake, You’ll Have to Pay for It
https://futurism.com/artificial-intelligence/target-ai-agent-tos
Publish Date: 2026-04-05 09:41:00
Source Domain: futurism.com
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Big box chains like Target and Walmart are increasingly adopting AI technologies but are distancing themselves from any failures or incorrect actions by these AI systems.
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Target has updated its terms and conditions to make it clear that customers will be held responsible for purchases made by their new AI shopping assistant, Gemini, which operates on Google’s Gemini platform.
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The new terms instruct users to review transactions and notify Target if they believe an unauthorized transaction has occurred, indicating that Target does not guarantee the AI’s accuracy.
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The AI shopping assistant in Target’s terms is not expected to act as intended by users at all times.
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Walmart, similar to Target, has also updated its terms of use to absolve itself from responsibility for inaccuracies, errors, or incorrect recommendations made by its AI shopping assistant, Sparky.
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Both companies exemplify a growing trend among retail chains to introduce AI technology while shifting liability for its shortcomings to consumers.