‘This AI tool helped me define a target customer for my startup’

‘This AI tool helped me define a target customer for my startup’

‘This AI tool helped me define a target customer for my startup’

https://mitsloan.mit.edu/ideas-made-to-matter/ai-tool-helped-me-define-a-target-customer-my-startup

Publish Date: 2026-02-25 10:42:00

Source Domain: mitsloan.mit.edu

  • Jarrett Heflin’s experience leading two startups—one without AI and one with AI—led him to appreciate the MIT Entrepreneurship JetPack.
  • The JetPack AI tool, developed by the Martin Trust Center for MIT Entrepreneurship, rapidly translates startup ideas into specific customer-oriented strategies.
  • Heflin previously co-founded Ergatta using a disciplined framework for market identification and has now turned to AI to identify a niche market for Spondi.
  • The JetPack tool analyzes potential market segments to identify the most promising beachhead market based on specific criteria.
  • Heflin identified former athletes newly diagnosed with ankylosing spondylitis as a compelling beachhead market for Spondi.
  • Using JetPack, Heflin was able to quickly delineate a precise subset of a niche market, streamlining the identification process.