Psychology Graduate Student Explores How AI Perceives Human Distress

Psychology Graduate Student Explores How AI Perceives Human Distress

Psychology Graduate Student Explores How AI Perceives Human Distress

https://news.fullerton.edu/spotlight/psychology-graduate-student-explores-how-ai-perceives-human-distress/

Publish Date: 2026-02-24 12:00:00

Source Domain: news.fullerton.edu

  • AI’s Misestimation of Emotional Distress: Psychology graduate student Hannah Cliburn and her professor David Gerkens conducted a study on how AI evaluates emotional distress in autobiographical memories. They found that AI consistently rated emotional memories as more distressing than human respondents.

  • Inconsistent Criteria: The research discovered that the language models used often provided differing criteria every time they rated the same emotional memory, highlighting the ambiguous nature of AI’s emotional evaluations.

  • Potential Overestimation Risks: Cliburn expressed concerns about AI overestimating emotional distress, particularly worrying about its implications for mental health support if distressed individuals might turn to AI-driven chatbots instead of human professionals.

  • Impact of Mentorship: Both Cliburn and Gerkens emphasize the importance of mentorship in fostering rigorous research. The project was supported by a graduate student research initiative, allowing for focused and sustained collaboration.

  • Critical Thinking and Human Judgment: Cliburn stressed the need for critical thinking and human judgment, asserting that AI should supplement rather than replace human interactions, particularly in sensitive areas like mental health.