Embracing AI That Improves Time With Patients

Embracing AI That Improves Time With Patients

Embracing AI That Improves Time With Patients

https://consultqd.clevelandclinic.org/embracing-ai-that-improves-time-with-patients

Publish Date: 2026-02-24 01:11:00

Source Domain: consultqd.clevelandclinic.org

  • Dr. Abby Abelson, Chair of the Department of Rheumatic and Immunologic Diseases at Cleveland Clinic, shares her transformative experience with artificial intelligence (AI) scribing technology.
  • Before the advent of electronic medical records (EMR), documentation was done manually, allowing more physician-patient interaction.
  • EMR systems, introduced in the 1990s, improved data capture but reduced face-to-face consultation time with patients.
  • Cleveland Clinic implemented an AI scribing service, initially piloted with skepticism from Dr. Abelson, to improve documentation efficiency.
  • The AI scribe allows doctors to focus on patient interaction, generate complete and accurate notes, and recall additional care details.
  • By mid-2025, over 3,500 clinicians at Cleveland Clinic were actively using the AI scribe for 72% of their visits.
  • The AI scribe has positively impacted clinician well-being and life balance, offering enhanced documentation efficiency and reducing stress associated with charting.