Artificial intelligence now finance sector’s ‘connective tissue’
Artificial intelligence now finance sector’s ‘connective tissue’
Publish Date: 2026-02-10 04:03:00
Source Domain: www.computerweekly.com
- AI is almost universally adopted by UK financial services firms according to Finastra’s Financial services state of the nation 2026 report.
- AI is described as the “connective tissue” of the finance sector and is driving up spending on security and cloud services.
- There is a shift from debating whether to adopt AI to focusing on its tangible value and responsible deployment.
- AI applications in finance now include risk management, fraud detection, personalized product recommendations, intelligent underwriting, and dynamic customer engagement.
- The top AI use cases include risk management and fraud detection, data analysis and reporting, customer service and support assistants, and document intelligence management.
- AI investment is indirectly boosting spending on security and the need for tech modernisation, with emphasis on cloud technology.
- Banks are beginning to see returns on their AI investments with reported productivity gains and enhanced customer experiences.
