Australia’s CommBank partners business school to research artificial intelligence
Australia’s CommBank partners business school to research artificial intelligence
Publish Date: 2026-02-06 08:12:00
Source Domain: www.computerweekly.com
- Commonwealth Bank partners with Melbourne Business School to explore Australians’ perceptions, adoption, and trust in AI within financial services.
- The AI Attitude Barometer aims to gauge Australians’ understanding, acceptance, and sentiment towards AI in banking.
- Initial insights suggest more Australians trust AI in banking compared to other sectors, like media, arts, healthcare, and education, when ethical and responsible practices are guaranteed.
- Comparatively, UK regulators face challenges managing the risks of AI in banking, prompting the Financial Conduct Authority to review AI’s long-term impacts.
- Banks’ increasing adoption of AI is enhancing customer experiences and driving business growth, according to recent Lloyds Banking Group research.