Poll shows AI changing healthcare as patients seek transparency
Poll shows AI changing healthcare as patients seek transparency
https://www.wfsb.com/2026/01/20/poll-shows-ai-changing-healthcare-patients-seek-transparency/
Publish Date: 2026-01-20 04:49:00
Source Domain: www.wfsb.com
- AI in Healthcare: An increasing number of patients are using AI tools for medical research and healthcare services, according to a survey.
- Survey Results: Two out of three survey participants (1,500 in total) reported seeing AI being used in parts of their healthcare services.
- Frustration with Healthcare System: The majority expressed frustration, with wait times being the top concern, followed by issues with insurance and appointment scheduling.
- AI Solutions: Healthcare offices are implementing chatbots to manage scheduling and reminders, allowing doctors to spend more time with patients.
- Self-Research and AI Use: Many individuals (86%) research their conditions independently, with 37% admitting to using AI tools for this purpose.
- Future Predictions: 38% of those surveyed believe AI will replace doctors for some tasks within the next decade.
- Patient Control Over AI: Most respondents (88%) want disclosure over AI use, 86% desire clear explanations for its implementation, and 83% want the option to opt out.
- Positive View on AI: Experts argue that AI should not frighten doctors but present opportunities to enhance quality care by reducing paperwork.
