Lloyds Bank to train all staff on artificial intelligence
Lloyds Bank to train all staff on artificial intelligence
Publish Date: 2026-01-20 11:28:00
Source Domain: www.computerweekly.com
- Lloyds Banking Group is investing in AI literacy among its 67,000 employees, initiating comprehensive training by 2026 for AI proficiency.
- The bank plans to utilize AI in daily operations to simplify processes and offer personalized customer services through responsible AI use.
- Training will start with an obligatory module on ethical AI use, followed by interactive training modules, short courses, articles, podcasts, and community learning opportunities.
- The ultimate goal is to empower all staff to independently utilize AI tools effectively and responsibly by the end of 2026.
- In contrast to European banks, more firms in the U.S. provide regular AI training; hence, European banks like Lloyds must step up their AI training efforts.
