Fiserv Teams With Microsoft to Expand AI Use
Fiserv Teams With Microsoft to Expand AI Use
https://www.pymnts.com/artificial-intelligence-2/2026/fiserv-teams-with-microsoft-to-expand-ai-use/
Publish Date: 2026-01-08 11:21:00
Source Domain: www.pymnts.com
- Fiserv has partnered with Microsoft to incorporate AI into its platforms, aiming to enhance both operational efficiency and client innovation in the fintech and payments sector.
- The collaboration includes granting Fiserv employees access to Microsoft’s 365 Copilot AI tool, alongside expanding utilization of the Foundry AI platform.
- The initiative seeks to improve employee productivity, streamline internal processes, and potentially generate new revenue streams.
- This partnership leverages Fiserv’s existing use of Microsoft Foundry and GitHub Copilot, with significant usage recorded in both areas.
- Elsewhere, PYMNTS highlights that AI “smart agents” are shifting the competitive landscape away from the traditional super app model, offering an alternative method for consumer interaction and retailer competition.
