Greater worker confidence is needed for AI era productivity gains

A widening gap is emerging between technological progress and people’s ability to harness AI effectively, posing an economic challenge.
Companies and leaders face the challenge of linking technological advancements with human skills and confidence for productivity gains.
Human-AI collaboration is emerging as a key opportunity, provided that work is redesigned to align with human and machine strengths.
To close the skills gap, organizations need to emphasize continuous learning and adaptive traits such as collaboration and judgement, alongside technical skills.
Leaders need to offer clarity and trust to their workforce to help employees navigate through the rapid technological shifts and uncertainties about the future of work.
The success of the AI era depends heavily on ensuring broad participation and increasing access to skills, training, and adaptability to enable inclusive growth.

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