IBM CEO Says AI Triggers Need for New Operating Models

Source Domain: www.wsj.com

IBM CEO Arvind Krishna emphasizes the need for fundamental restructuring of business workflows to achieve maximum returns on investment in artificial intelligence (AI).
The adoption of AI within a company typically progresses from individual contributors to small teams, cross-functional groups, and eventually the whole organization.
Krishna suggests that while adopting new technology is important, the real gain from AI investments comes from updating outdated processes and re-shaping social dynamics within businesses.
The potential returns on AI investment increase as companies advance through different stages of AI integration.
Krishna highlights that AI success is more about modernizing business processes than just implementing new technologies.

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