Regulatory Concerns Temper Agentic AI Adoption Across Tech

Regulatory Concerns Temper Agentic AI Adoption Across Tech

https://www.pymnts.com/news/artificial-intelligence/2026/regulatory-concerns-temper-agentic-ai-adoption-across-the-tech-sector-pymnts-finds/

Publish Date: 2026-02-19 04:01:00

Source Domain: www.pymnts.com

• The technology sector is the fastest way to predict where agentic AI will land next, as tech firms are closer to its development and adoption.
• Familiarity is leading the curve, with PYMNTS Intelligence finding that 75% of tech firms are extremely familiar with agentic AI compared to just 33% in goods and 38% in services.
• Adoption follows a classic S-shaped curve, where technology firms explore the integration and commercial uses of agentic AI more actively than other sectors.
• Generative AI’s ROI is cooling, as only 17% of tech firms reported very positive ROI by May 2025, impacting expectations and the pace of agentic AI implementation.
• Trust in agentic AI varies: goods firms focus on integration and sustainability in supply chains, services firms emphasize cross-platform compatibility and human oversight, and tech firms focus on bias monitoring and reputational risk.