{"id":233677,"date":"2026-06-19T04:01:00","date_gmt":"2026-06-19T08:01:00","guid":{"rendered":"https:\/\/testing.news-you-need.com\/index.php\/2026\/06\/19\/consumers-want-ai-to-shop-with-them-not-for-them\/"},"modified":"2026-06-19T06:40:16","modified_gmt":"2026-06-19T10:40:16","slug":"consumers-want-ai-to-shop-with-them-not-for-them","status":"publish","type":"post","link":"https:\/\/testing.news-you-need.com\/index.php\/2026\/06\/19\/consumers-want-ai-to-shop-with-them-not-for-them\/","title":{"rendered":"Consumers Want AI to Shop With Them, Not for Them\u00a0"},"content":{"rendered":"<p><a href=\"https:\/\/www.pymnts.com\/news\/artificial-intelligence\/2026\/consumers-want-ai-to-shop-with-them-not-for-them\/\">Consumers Want AI to Shop With Them, Not for Them\u00a0<\/a><\/p>\n<p><a href=\"https:\/\/www.pymnts.com\/news\/artificial-intelligence\/2026\/consumers-want-ai-to-shop-with-them-not-for-them\/\">https:\/\/www.pymnts.com\/news\/artificial-intelligence\/2026\/consumers-want-ai-to-shop-with-them-not-for-them\/<\/a><\/p>\n<p>Publish Date: <a href=\"publish_date]\">2026-06-19 04:01:00<\/a><\/p>\n<p>Source Domain: <a href=\"www.pymnts.com\">www.pymnts.com<\/a><\/p>\n<ul>\n<li><strong>Consumer Ambivalence Toward AI Decision-Making:<\/strong> While AI adoption is accelerating, consumers prefer assistance over total autonomy, particularly in high-stakes decisions like payments and financial commitments.<\/li>\n<li><strong>Tasks Suited for AI:<\/strong> AI is best implemented in tasks such as product discovery, comparison shopping, and information gathering where it enhances efficiency without requiring final control.<\/li>\n<li><strong>Collaborative vs. Autonomous AI:<\/strong> There is a preference for AI working as a collaborative tool alongside human oversight rather than as a complete replacement, particularly in areas where trust and transparency are crucial.<\/li>\n<li><strong>Psychological Barriers to Full Autonomy:<\/strong> Full automation by AI introduces concerns regarding accountability and transparency, even for highly accurate systems, suggesting discomfort with losing visibility into the decision-making process.<\/li>\n<li><strong>Potential for Increased Friction in Commerce:<\/strong> AI might actually necessitate more &#8220;friction&#8221; in consumer interactions through checkpoints and explanations to maintain consumer comfort and trust in automated processes.<\/li>\n<li><strong>Shifting Commerce Paradigms:<\/strong> The move from seamless commerce to accepting strategic friction in decision-making processes implies a more nuanced and negotiated relationship between humans and AI.<\/li>\n<\/ul>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Consumers Want AI to Shop With Them, Not for Them\u00a0 https:\/\/www.pymnts.com\/news\/artificial-intelligence\/2026\/consumers-want-ai-to-shop-with-them-not-for-them\/ Publish Date: 2026-06-19 04:01:00&#8230;<\/p>\n","protected":false},"author":1,"featured_media":233680,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/www.pymnts.com\/wp-content\/uploads\/2026\/06\/AI-shopper-commerce-1.jpg","fifu_image_alt":"","footnotes":""},"categories":[14],"tags":[],"class_list":["post-233677","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence"],"_links":{"self":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/233677"}],"collection":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/comments?post=233677"}],"version-history":[{"count":1,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/233677\/revisions"}],"predecessor-version":[{"id":233682,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/233677\/revisions\/233682"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media\/233680"}],"wp:attachment":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media?parent=233677"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/categories?post=233677"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/tags?post=233677"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}