{"id":215113,"date":"2026-05-17T12:23:00","date_gmt":"2026-05-17T16:23:00","guid":{"rendered":"https:\/\/testing.news-you-need.com\/index.php\/2026\/05\/17\/ai-ux-is-broken-not-the-model\/"},"modified":"2026-05-17T19:35:22","modified_gmt":"2026-05-17T23:35:22","slug":"ai-ux-is-broken-not-the-model","status":"publish","type":"post","link":"https:\/\/testing.news-you-need.com\/index.php\/2026\/05\/17\/ai-ux-is-broken-not-the-model\/","title":{"rendered":"AI UX is Broken, Not the Model"},"content":{"rendered":"<p><a href=\"https:\/\/www.startuphub.ai\/ai-news\/artificial-intelligence\/2026\/ai-ux-is-broken-not-the-model\">AI UX is Broken, Not the Model<\/a><\/p>\n<p><a href=\"https:\/\/www.startuphub.ai\/ai-news\/artificial-intelligence\/2026\/ai-ux-is-broken-not-the-model\">https:\/\/www.startuphub.ai\/ai-news\/artificial-intelligence\/2026\/ai-ux-is-broken-not-the-model<\/a><\/p>\n<p>Publish Date: <a href=\"publish_date]\">2026-05-17 12:23:00<\/a><\/p>\n<p>Source Domain: <a href=\"www.startuphub.ai\">www.startuphub.ai<\/a><\/p>\n<p>Here\u2019s a summary of Mike Christensen&#8217;s presentation on &#8220;Why Your AI UX Is Broken (and It&#8217;s Not the Model&#8217;s Fault)&#8221; using an unordered list with 6 key points:<\/p>\n<ul>\n<li>\n<p><strong>AI UX Issues are More Architectural Than Model-Based<\/strong>: The problems in AI user experience (UX) often stem from flawed infrastructure and architecture rather than from the AI models themselves. This misconception needs addressing to improve AI applications.<\/p>\n<\/li>\n<li>\n<p><strong>Default Architecture: HTTP Streaming<\/strong>: The most common approach for AI chats involves HTTP streaming where a user sends messages to a server, and the server processes these using a large language model (LLM), then sends a stream back. This method has several issues.<\/p>\n<\/li>\n<li>\n<p><strong>Problems with HTTP Streaming<\/strong>: The inherent problems with this setup include:<\/p>\n<ul>\n<li><strong>Resilient Delivery<\/strong>: AI streams are lost when disconnected, breaking user experience.<\/li>\n<li><strong>Continuity Across Surfaces<\/strong>: Difficulties maintaining seamless experiences across multiple devices.<\/li>\n<li><strong>Live Control<\/strong>: Challenges in providing real-time feedback or allowing user control over AI outputs.<\/li>\n<\/ul>\n<\/li>\n<li>\n<p><strong>Solution: Decoupling and Durable Sessions<\/strong>: A more robust approach involves decoupling the agent layer from the client layer using durable sessions:<\/p>\n<ul>\n<li><strong>Resilient Delivery<\/strong>: Sessions store events allowing users to reconnect and resume where they left off.<\/li>\n<li><strong>Continuity Across Surfaces<\/strong>: Users can subscribe to the same session from different devices for consistent experience.<\/li>\n<li><strong>Live Control<\/strong>: Better manage requests to steer or interrupt AI&#8217;s output for improved user control.<\/li>\n<\/ul>\n<\/li>\n<li>\n<p><strong>Ably&#8217;s AI Transport<\/strong>: This tool from Ably provides a real-world implementation of decoupling and durable sessions. It uses publish-subscribe channels for reliable, asynchronous communication, ensuring control over AI tasks and smoother UX.<\/p>\n<\/li>\n<li>\n<p><strong>Improved AI UX through Better Infrastructure<\/strong>: By shifting from HTTP streaming to a durable sessions model, developers can create more resilient, multi-device, and user-control-friendly AI applications leading to better user experiences.<\/p>\n<\/li>\n<\/ul>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>AI UX is Broken, Not the Model https:\/\/www.startuphub.ai\/ai-news\/artificial-intelligence\/2026\/ai-ux-is-broken-not-the-model Publish Date: 2026-05-17 12:23:00 Source Domain: www.startuphub.ai&#8230;<\/p>\n","protected":false},"author":1,"featured_media":215114,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/cdn.startuphub.ai\/storage\/v1\/object\/public\/post-images\/youtube\/1779034923185.webp","fifu_image_alt":"","footnotes":""},"categories":[14],"tags":[18,17],"class_list":["post-215113","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence","tag-large-language-model","tag-llm"],"_links":{"self":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/215113"}],"collection":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/comments?post=215113"}],"version-history":[{"count":1,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/215113\/revisions"}],"predecessor-version":[{"id":215115,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/215113\/revisions\/215115"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media\/215114"}],"wp:attachment":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media?parent=215113"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/categories?post=215113"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/tags?post=215113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}