{"id":214572,"date":"2026-05-15T00:50:00","date_gmt":"2026-05-15T04:50:00","guid":{"rendered":"https:\/\/testing.news-you-need.com\/index.php\/2026\/05\/15\/agentic-ai-and-the-706b-returns-dilemma\/"},"modified":"2026-05-15T15:10:38","modified_gmt":"2026-05-15T19:10:38","slug":"agentic-ai-and-the-706b-returns-dilemma","status":"publish","type":"post","link":"https:\/\/testing.news-you-need.com\/index.php\/2026\/05\/15\/agentic-ai-and-the-706b-returns-dilemma\/","title":{"rendered":"Agentic AI and the $706B Returns Dilemma"},"content":{"rendered":"<p><a href=\"https:\/\/www.supplychainbrain.com\/blogs\/1-think-tank\/post\/44044-agentic-ai-and-the-706b-returns-dilemma\">Agentic AI and the $706B Returns Dilemma<\/a><\/p>\n<p><a href=\"https:\/\/www.supplychainbrain.com\/blogs\/1-think-tank\/post\/44044-agentic-ai-and-the-706b-returns-dilemma\">https:\/\/www.supplychainbrain.com\/blogs\/1-think-tank\/post\/44044-agentic-ai-and-the-706b-returns-dilemma<\/a><\/p>\n<p>Publish Date: <a href=\"publish_date]\">2026-05-15 00:50:00<\/a><\/p>\n<p>Source Domain: <a href=\"www.supplychainbrain.com\">www.supplychainbrain.com<\/a><\/p>\n<ul>\n<li>Retailers are exploring the use of agentic AI to enhance returns management and supply chain processes.<\/li>\n<li>Currently, returns and shrink are costing retailers up to $706 billion, with $100 billion lost due to fraud and abuse, making AI particularly significant in this area.<\/li>\n<li>A multi-layered approach involving data foundation, machine learning, and agentic AI is needed to turn these losses into profits by accelerating workflow.<\/li>\n<li>For AI to be effective, unified and omnichannel data must flow into one trusted view to support accurate decisions in returns management.<\/li>\n<li>Agentic AI will accelerate workflow automation by enabling analysts to handle cases more efficiently, including searching transactions, retrieving case details, and assigning work items.<\/li>\n<li>Success with AI relies heavily on data intelligence, and retailers need to streamline data for optimal performance.<\/li>\n<li>Consumer perception of AI must be managed; while AI can improve returns processes, transparency and guardrails are needed to address privacy concerns.<\/li>\n<li>Retailers are urged to incorporate agentic AI more extensively into their returns and logistics operations for real-time decision-making and loss reduction.<\/li>\n<\/ul>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Agentic AI and the $706B Returns Dilemma https:\/\/www.supplychainbrain.com\/blogs\/1-think-tank\/post\/44044-agentic-ai-and-the-706b-returns-dilemma Publish Date: 2026-05-15 00:50:00 Source Domain: www.supplychainbrain.com&#8230;<\/p>\n","protected":false},"author":1,"featured_media":214574,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/www.supplychainbrain.com\/ext\/resources\/2026\/01\/23\/AGENTIC-AI-ARTIFICIAL-INTELLIGENCE-AGENT-DECISION-iStock-imaginima-2226631423.jpg?height=635&t=1770008891&width=1200","fifu_image_alt":"","footnotes":""},"categories":[14],"tags":[],"class_list":["post-214572","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence"],"_links":{"self":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/214572"}],"collection":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/comments?post=214572"}],"version-history":[{"count":1,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/214572\/revisions"}],"predecessor-version":[{"id":214576,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/214572\/revisions\/214576"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media\/214574"}],"wp:attachment":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media?parent=214572"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/categories?post=214572"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/tags?post=214572"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}