{"id":210148,"date":"2026-05-07T08:00:00","date_gmt":"2026-05-07T12:00:00","guid":{"rendered":"https:\/\/testing.news-you-need.com\/index.php\/2026\/05\/07\/luma-honored-as-gold-stevie-award-winner-for-conversational-ai-in-2026-american-business-awards\/"},"modified":"2026-05-07T08:05:09","modified_gmt":"2026-05-07T12:05:09","slug":"luma-honored-as-gold-stevie-award-winner-for-conversational-ai-in-2026-american-business-awards","status":"publish","type":"post","link":"https:\/\/testing.news-you-need.com\/index.php\/2026\/05\/07\/luma-honored-as-gold-stevie-award-winner-for-conversational-ai-in-2026-american-business-awards\/","title":{"rendered":"Luma Honored as Gold Stevie\u00ae Award Winner for Conversational AI in 2026 American Business Awards\u00ae"},"content":{"rendered":"<p><a href=\"https:\/\/www.prnewswire.com\/news-releases\/luma-honored-as-gold-stevie-award-winner-for-conversational-ai-in-2026-american-business-awards-302764829.html\">Luma Honored as Gold Stevie\u00ae Award Winner for Conversational AI in 2026 American Business Awards\u00ae<\/a><\/p>\n<p><a href=\"https:\/\/www.prnewswire.com\/news-releases\/luma-honored-as-gold-stevie-award-winner-for-conversational-ai-in-2026-american-business-awards-302764829.html\">https:\/\/www.prnewswire.com\/news-releases\/luma-honored-as-gold-stevie-award-winner-for-conversational-ai-in-2026-american-business-awards-302764829.html<\/a><\/p>\n<p>Publish Date: <a href=\"publish_date]\">2026-05-07 08:00:00<\/a><\/p>\n<p>Source Domain: <a href=\"www.prnewswire.com\">www.prnewswire.com<\/a><\/p>\n<ul>\n<li>\n<p><strong>Award Recognition:<\/strong> Luma Health&#8217;s Operational AI platform has been named the winner of a Gold Stevie\u00ae Award in the Artificial Intelligence\/Machine Learning Solution \u2013 Healthcare category for The 24th Annual American Business Awards\u00ae.<\/p>\n<\/li>\n<li>\n<p><strong>Impact on Healthcare:<\/strong> The recognition highlights the real and tangible outcomes of Luma&#8217;s Operational AI platform at health systems across the United States.<\/p>\n<\/li>\n<li>\n<p><strong>Scalability:<\/strong> Luma has grown to serve over 1,000 health systems and clinics, showcasing its increasing adoption and effectiveness.<\/p>\n<\/li>\n<li>\n<p><strong>Navigator Solution:<\/strong> Luma&#8217;s Navigator specifically handles scheduling, appointment management, patient questions, and prescription refills through conversational voice, SMS, and chat, with recent additions like outbound conversational AI calling for follow-up on no-shows.<\/p>\n<\/li>\n<li>\n<p><strong>End-to-End Workflows:<\/strong> Operational AI by Luma addresses workflows beyond basic chatbot functions, streamlining processes from patient journey to back office operations.<\/p>\n<\/li>\n<li>\n<p><strong>Staff Burden Reduction:<\/strong> Luma\u2019s customers are actively using the platform to engage more patients with less staff effort, supporting operational efficiencies.<\/p>\n<\/li>\n<li>\n<p><strong>Global Reach:<\/strong> Luma serves more than 1,000 healthcare organizations and 100+ million patients across various regions including the US, UK, Canada, and the Caribbean.<\/p>\n<\/li>\n<\/ul>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Luma Honored as Gold Stevie\u00ae Award Winner for Conversational AI in 2026 American Business Awards\u00ae&#8230;<\/p>\n","protected":false},"author":1,"featured_media":210150,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/mma.prnewswire.com\/media\/2974326\/Luma_Health_Logo.jpg?p=facebook","fifu_image_alt":"","footnotes":""},"categories":[14],"tags":[20],"class_list":["post-210148","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence","tag-artificial-intelligence"],"_links":{"self":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/210148"}],"collection":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/comments?post=210148"}],"version-history":[{"count":1,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/210148\/revisions"}],"predecessor-version":[{"id":210152,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/210148\/revisions\/210152"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media\/210150"}],"wp:attachment":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media?parent=210148"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/categories?post=210148"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/tags?post=210148"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}