{"id":208053,"date":"2026-05-02T13:21:00","date_gmt":"2026-05-02T17:21:00","guid":{"rendered":"https:\/\/testing.news-you-need.com\/index.php\/2026\/05\/02\/anoka-county-using-artificial-intelligence-to-screen-non-emergency-calls\/"},"modified":"2026-05-02T14:50:13","modified_gmt":"2026-05-02T18:50:13","slug":"anoka-county-using-artificial-intelligence-to-screen-non-emergency-calls","status":"publish","type":"post","link":"https:\/\/testing.news-you-need.com\/index.php\/2026\/05\/02\/anoka-county-using-artificial-intelligence-to-screen-non-emergency-calls\/","title":{"rendered":"Anoka County using artificial intelligence to screen non-emergency calls"},"content":{"rendered":"<p><a href=\"https:\/\/kstp.com\/tracking-your-tax-dollars\/anoka-county-using-artificial-intelligence-to-screen-non-emergency-calls\/\">Anoka County using artificial intelligence to screen non-emergency calls<\/a><\/p>\n<p><a href=\"https:\/\/kstp.com\/tracking-your-tax-dollars\/anoka-county-using-artificial-intelligence-to-screen-non-emergency-calls\/\">https:\/\/kstp.com\/tracking-your-tax-dollars\/anoka-county-using-artificial-intelligence-to-screen-non-emergency-calls\/<\/a><\/p>\n<p>Publish Date: <a href=\"publish_date]\">2026-05-02 13:21:00<\/a><\/p>\n<p>Source Domain: <a href=\"kstp.com\">kstp.com<\/a><\/p>\n<ul>\n<li>Anoka County 911 call-taker Samantha Gust handles up to 150 calls during her 12-hour shift, many of which are non-emergencies.<\/li>\n<li>To address the issue, the county is testing a $60,000 AI program to screen non-emergency calls.<\/li>\n<li>The aim is to ensure 911 call-takers can focus on urgent, life-threatening emergencies more efficiently.<\/li>\n<li>Currently, AI screens 733 non-emergency calls daily for quicker response to 911 calls.<\/li>\n<li>A recent public demonstration showed AI handling test calls, though the system didn&#8217;t complete the call during testing.<\/li>\n<li>An AI system will provide context to human call-takers for transferred emergency calls.<\/li>\n<li>The county plans to have the system live by mid-May. Call-takers are enthusiastic, looking forward to reducing pressure and maintaining focus on emergency calls.<\/li>\n<\/ul>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Anoka County using artificial intelligence to screen non-emergency calls https:\/\/kstp.com\/tracking-your-tax-dollars\/anoka-county-using-artificial-intelligence-to-screen-non-emergency-calls\/ Publish Date: 2026-05-02 13:21:00 Source&#8230;<\/p>\n","protected":false},"author":1,"featured_media":208054,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/kstp.com\/wp-content\/uploads\/2026\/05\/ANOKA-AI-ANSWERING_PKG_00.00.16.02.jpg","fifu_image_alt":"","footnotes":""},"categories":[14],"tags":[20],"class_list":["post-208053","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence","tag-artificial-intelligence"],"_links":{"self":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/208053"}],"collection":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/comments?post=208053"}],"version-history":[{"count":1,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/208053\/revisions"}],"predecessor-version":[{"id":208055,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/208053\/revisions\/208055"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media\/208054"}],"wp:attachment":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media?parent=208053"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/categories?post=208053"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/tags?post=208053"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}