{"id":206591,"date":"2026-04-28T04:03:00","date_gmt":"2026-04-28T08:03:00","guid":{"rendered":"https:\/\/testing.news-you-need.com\/index.php\/2026\/04\/28\/43-of-retailers-are-piloting-ai-shopping-agents\/"},"modified":"2026-04-28T04:10:11","modified_gmt":"2026-04-28T08:10:11","slug":"43-of-retailers-are-piloting-ai-shopping-agents","status":"publish","type":"post","link":"https:\/\/testing.news-you-need.com\/index.php\/2026\/04\/28\/43-of-retailers-are-piloting-ai-shopping-agents\/","title":{"rendered":"43% of Retailers Are Piloting AI Shopping Agents\u00a0"},"content":{"rendered":"<p><a href=\"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/43-percent-of-retailers-are-piloting-ai-shopping-agents\/\">43% of Retailers Are Piloting AI Shopping Agents\u00a0<\/a><\/p>\n<p><a href=\"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/43-percent-of-retailers-are-piloting-ai-shopping-agents\/\">https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/43-percent-of-retailers-are-piloting-ai-shopping-agents\/<\/a><\/p>\n<p>Publish Date: <a href=\"publish_date]\">2026-04-28 04:03:00<\/a><\/p>\n<p>Source Domain: <a href=\"www.pymnts.com\">www.pymnts.com<\/a><\/p>\n<ul>\n<li>The first practical test for agentic artificial intelligence (AI) in the commerce sector may revolve around building consumer trust in autonomous AI systems.<\/li>\n<li>The report &#8220;Agents of Change: How Agentic AI Is Redefining Commerce,&#8221; created by PYMNTS Intelligence and Worldpay, highlights the move of AI from theory to practical applications in commerce.<\/li>\n<li>Agentic AI, which can search, compare, and make purchases on behalf of consumers based on their preferences, presents a new market opportunity for merchants, banks, and payment providers.<\/li>\n<li>45% of consumers (54% of Gen Z) feel comfortable allowing AI agents to complete purchases on their behalf, indicating a potential for mainstream adoption.<\/li>\n<li>Despite 43% of retailers piloting autonomous AI, 95% of consumers still have concerns about agentic commerce, mainly due to fraud, bad purchase decisions, and identity theft.<\/li>\n<li>The commercial success of agentic AI is contingent upon addressing consumer concerns and providing robust fraud protection.<\/li>\n<li>Agentic AI aims to reduce friction in online shopping and could help in personalizing offers and streamlining transactions.<\/li>\n<li>Companies like Worldpay, Google, and fraud firms are actively working on solutions to ensure safe and effective agentic commerce.<\/li>\n<li>The report suggests that future successes in agentic commerce will hinge more on trustworthiness and usability rather than technological claims alone.<\/li>\n<\/ul>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>43% of Retailers Are Piloting AI Shopping Agents\u00a0 https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/43-percent-of-retailers-are-piloting-ai-shopping-agents\/ Publish Date: 2026-04-28 04:03:00 Source Domain:&#8230;<\/p>\n","protected":false},"author":1,"featured_media":206592,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/www.pymnts.com\/wp-content\/uploads\/2026\/04\/AI-commerce-xx1.jpg","fifu_image_alt":"","footnotes":""},"categories":[14],"tags":[20],"class_list":["post-206591","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence","tag-artificial-intelligence"],"_links":{"self":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/206591"}],"collection":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/comments?post=206591"}],"version-history":[{"count":1,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/206591\/revisions"}],"predecessor-version":[{"id":206593,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/206591\/revisions\/206593"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media\/206592"}],"wp:attachment":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media?parent=206591"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/categories?post=206591"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/tags?post=206591"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}