{"id":201914,"date":"2026-04-03T09:28:00","date_gmt":"2026-04-03T13:28:00","guid":{"rendered":"https:\/\/testing.news-you-need.com\/index.php\/2026\/04\/03\/how-ai-is-transforming-dealership-service-and-fixed-ops-performance\/"},"modified":"2026-04-03T09:28:00","modified_gmt":"2026-04-03T13:28:00","slug":"how-ai-is-transforming-dealership-service-and-fixed-ops-performance","status":"publish","type":"post","link":"https:\/\/testing.news-you-need.com\/index.php\/2026\/04\/03\/how-ai-is-transforming-dealership-service-and-fixed-ops-performance\/","title":{"rendered":"How AI Is Transforming Dealership Service and Fixed Ops Performance"},"content":{"rendered":"<p><a href=\"https:\/\/www.cdkglobal.com\/insights\/video-how-ai-reshaping-service\">How AI Is Transforming Dealership Service and Fixed Ops Performance<\/a><\/p>\n<p><a href=\"https:\/\/www.cdkglobal.com\/insights\/video-how-ai-reshaping-service\">https:\/\/www.cdkglobal.com\/insights\/video-how-ai-reshaping-service<\/a><\/p>\n<p>Publish Date: <a href=\"publish_date]\">2026-04-03 09:28:00<\/a><\/p>\n<p>Source Domain: <a href=\"www.cdkglobal.com\">www.cdkglobal.com<\/a><\/p>\n<ul>\n<li>\n<p><strong>Low Adoption of AI in Automotive Service Departments:<\/strong> Only 25% of dealerships use AI in fixed operations, indicating significant untapped potential for those that adopt it.<\/p>\n<\/li>\n<li>\n<p><strong>Enhanced Customer Communication:<\/strong> AI aids in translating customer messages and personalizing service interactions, bridging gaps between staff and customers.<\/p>\n<\/li>\n<li>\n<p><strong>Operational Efficiency:<\/strong> AI reduces daily friction for staff and enhances the overall service experience by streamlining processes.<\/p>\n<\/li>\n<li>\n<p><strong>Role of Video in Transparency and Trust:<\/strong> Video is increasingly preferred by customers for building trust and transparency in the automotive service industry.<\/p>\n<\/li>\n<li>\n<p><strong>AI Support for Technician Training:<\/strong> AI offers scalable solutions for training technicians, ensuring consistency in service quality.<\/p>\n<\/li>\n<li>\n<p><strong>Quality Repair Order Videos:<\/strong> AI-driven insights help create clear, informative, and consistent repair order videos aligning with customer preferences.<\/p>\n<\/li>\n<\/ul>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How AI Is Transforming Dealership Service and Fixed Ops Performance https:\/\/www.cdkglobal.com\/insights\/video-how-ai-reshaping-service Publish Date: 2026-04-03 09:28:00&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[14],"tags":[],"class_list":["post-201914","post","type-post","status-publish","format-standard","hentry","category-artificial-intelligence"],"_links":{"self":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/201914"}],"collection":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/comments?post=201914"}],"version-history":[{"count":0,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/201914\/revisions"}],"wp:attachment":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media?parent=201914"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/categories?post=201914"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/tags?post=201914"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}