{"id":192546,"date":"2026-03-04T00:38:00","date_gmt":"2026-03-04T05:38:00","guid":{"rendered":"https:\/\/testing.news-you-need.com\/index.php\/2026\/03\/04\/duke-energy-leverages-artificial-intelligence-to-combat-fraud-targeting-energy-customers\/"},"modified":"2026-03-04T00:45:12","modified_gmt":"2026-03-04T05:45:12","slug":"duke-energy-leverages-artificial-intelligence-to-combat-fraud-targeting-energy-customers","status":"publish","type":"post","link":"https:\/\/testing.news-you-need.com\/index.php\/2026\/03\/04\/duke-energy-leverages-artificial-intelligence-to-combat-fraud-targeting-energy-customers\/","title":{"rendered":"Duke Energy leverages artificial intelligence to combat fraud targeting energy customers"},"content":{"rendered":"<p><a href=\"https:\/\/nkytribune.com\/2026\/03\/duke-energy-leverages-artificial-intelligence-to-combat-fraud-targeting-energy-customers\/\">Duke Energy leverages artificial intelligence to combat fraud targeting energy customers<\/a><\/p>\n<p><a href=\"https:\/\/nkytribune.com\/2026\/03\/duke-energy-leverages-artificial-intelligence-to-combat-fraud-targeting-energy-customers\/\">https:\/\/nkytribune.com\/2026\/03\/duke-energy-leverages-artificial-intelligence-to-combat-fraud-targeting-energy-customers\/<\/a><\/p>\n<p>Publish Date: <a href=\"publish_date]\">2026-03-04 00:38:00<\/a><\/p>\n<p>Source Domain: <a href=\"nkytribune.com\">nkytribune.com<\/a><\/p>\n<ul>\n<li>Duke Energy Ohio and Kentucky has deployed artificial intelligence (AI) to proactively detect and mitigate scams targeting energy customers.<\/li>\n<li>The AI system scans websites, social media, and paid advertisements for open-source social engineering threats, including fake ads and impostor helplines.<\/li>\n<li>Recently, AI took down a paid search ad impersonating Duke Energy that had a bogus customer service number.<\/li>\n<li>In 2025, the company saw a significant spike in scam reports, especially in February when customers often seek bill assistance.<\/li>\n<li>Duke Energy actively participates in industry-wide initiatives, like the 10th annual Utility Scam Awareness Day, to help customers avoid falling for scams.<\/li>\n<li>Customers are advised to slow down on urgent or threatening payment requests, verify using official contact methods, and report suspected scams to the appropriate channels.<\/li>\n<li>Key red flags to watch out for include urgent payment demands, threats of service cutoff, and insistence on non-accepted payment methods like prepaid cards or cryptocurrency.<\/li>\n<li>For further information on scam prevention, visit www.duke-energy.com.<\/li>\n<\/ul>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Duke Energy leverages artificial intelligence to combat fraud targeting energy customers https:\/\/nkytribune.com\/2026\/03\/duke-energy-leverages-artificial-intelligence-to-combat-fraud-targeting-energy-customers\/ Publish Date: 2026-03-04&#8230;<\/p>\n","protected":false},"author":1,"featured_media":192547,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"http:\/\/nkytribune.com\/wp-content\/uploads\/2022\/06\/Duke-Energy.png","fifu_image_alt":"","footnotes":""},"categories":[14],"tags":[20],"class_list":["post-192546","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence","tag-artificial-intelligence"],"_links":{"self":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/192546"}],"collection":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/comments?post=192546"}],"version-history":[{"count":1,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/192546\/revisions"}],"predecessor-version":[{"id":192548,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/192546\/revisions\/192548"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media\/192547"}],"wp:attachment":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media?parent=192546"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/categories?post=192546"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/tags?post=192546"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}