{"id":186449,"date":"2026-02-11T14:05:00","date_gmt":"2026-02-11T19:05:00","guid":{"rendered":"https:\/\/testing.news-you-need.com\/index.php\/2026\/02\/11\/want-more-out-of-your-ai-investments-think-people-first\/"},"modified":"2026-02-11T14:25:12","modified_gmt":"2026-02-11T19:25:12","slug":"want-more-out-of-your-ai-investments-think-people-first","status":"publish","type":"post","link":"https:\/\/testing.news-you-need.com\/index.php\/2026\/02\/11\/want-more-out-of-your-ai-investments-think-people-first\/","title":{"rendered":"Want More Out of Your AI Investments? Think People First"},"content":{"rendered":"<p><a href=\"https:\/\/www.bain.com\/insights\/want-more-out-of-your-ai-investments-think-people-first\/\">Want More Out of Your AI Investments? Think People First<\/a><\/p>\n<p><a href=\"https:\/\/www.bain.com\/insights\/want-more-out-of-your-ai-investments-think-people-first\/\">https:\/\/www.bain.com\/insights\/want-more-out-of-your-ai-investments-think-people-first\/<\/a><\/p>\n<p>Publish Date: <a href=\"publish_date]\">2026-02-11 14:05:00<\/a><\/p>\n<p>Source Domain: <a href=\"www.bain.com\">www.bain.com<\/a><\/p>\n<ul>\n<li>Companies face challenges like rising costs, aging workforces, and intense competition, with many settling for modest productivity gains despite heavy investments in AI and automation.<\/li>\n<li>A critical oversight in many AI strategies is not linking workflow modernization with workforce modernization, which is essential for transformational, enterprise-wide value.<\/li>\n<li>Forward-looking companies achieve higher productivity by adopting four high-gain moves: human-centric transformation of workflows and workforces, continuous improvement engine, addressing accumulated workflow debt, and enhancing the employee value proposition.<\/li>\n<li>To unlock AI&#8217;s potential, organizations need to adopt a smarter way forward that synchronizes workflow and workforce modernization and links technology, operations, and human resources in a continuous cycle.<\/li>\n<li>Successful AI implementations focus not on micro-productivity improvements, but on redesigning workflows with an end-to-end approach and removing workflow debt to create better synchronization with workforce modernization.<\/li>\n<li>A leading example is a UK banking group that managed to dramatically reduce a customer engagement process from 60-100 days with over ten handoffs to just one day by redesigning both workflows and workforce roles cohesively.<\/li>\n<li>Achieving a perpetual productivity engine involves iterative workflow improvements, keeping work balanced between humans and machines, utilizing telemetry, and creating feedback loops to continuously improve and compound productivity.<\/li>\n<li>Organizations achieving high workforce engagement and productivity see significantly better total shareholder returns, stressing the importance of managing both productivity outcomes and workforce health.<\/li>\n<li>Realizing the full potential of AI requires companies to address workflow debt, standardize processes, modernize their workforces, and adopt a balanced productivity scorecard that considers both hard and human factors in total workforce productivity.<\/li>\n<\/ul>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Want More Out of Your AI Investments? Think People First https:\/\/www.bain.com\/insights\/want-more-out-of-your-ai-investments-think-people-first\/ Publish Date: 2026-02-11 14:05:00&#8230;<\/p>\n","protected":false},"author":1,"featured_media":186450,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/www.bain.com\/contentassets\/4afbaf956fd9419695a04212a8441888\/42485-gettyimages-2246219159-16-9.jpg","fifu_image_alt":"","footnotes":""},"categories":[14],"tags":[],"class_list":["post-186449","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence"],"_links":{"self":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/186449"}],"collection":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/comments?post=186449"}],"version-history":[{"count":1,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/186449\/revisions"}],"predecessor-version":[{"id":186451,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/186449\/revisions\/186451"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media\/186450"}],"wp:attachment":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media?parent=186449"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/categories?post=186449"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/tags?post=186449"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}