{"id":184446,"date":"2026-02-04T09:21:00","date_gmt":"2026-02-04T14:21:00","guid":{"rendered":"https:\/\/testing.news-you-need.com\/index.php\/2026\/02\/04\/fogo-de-chao-deploys-ai-phone-system\/"},"modified":"2026-02-04T09:25:09","modified_gmt":"2026-02-04T14:25:09","slug":"fogo-de-chao-deploys-ai-phone-system","status":"publish","type":"post","link":"https:\/\/testing.news-you-need.com\/index.php\/2026\/02\/04\/fogo-de-chao-deploys-ai-phone-system\/","title":{"rendered":"Fogo de Ch\u00e3o deploys AI phone system"},"content":{"rendered":"<p><a href=\"https:\/\/www.restaurantdive.com\/news\/fogo-de-chao-deploys-phone-voice-artificial-intelligence-selma\/811277\/\">Fogo de Ch\u00e3o deploys AI phone system<\/a><\/p>\n<p><a href=\"https:\/\/www.restaurantdive.com\/news\/fogo-de-chao-deploys-phone-voice-artificial-intelligence-selma\/811277\/\">https:\/\/www.restaurantdive.com\/news\/fogo-de-chao-deploys-phone-voice-artificial-intelligence-selma\/811277\/<\/a><\/p>\n<p>Publish Date: <a href=\"publish_date]\">2026-02-04 09:21:00<\/a><\/p>\n<p>Source Domain: <a href=\"www.restaurantdive.com\">www.restaurantdive.com<\/a><\/p>\n<ul>\n<li>Fogo de Ch\u00e3o has introduced a voice-enabled AI assistant named Selma for handling phone calls in all 88 U.S. locations.<\/li>\n<li>Selma is named after Selma Oliveira, Fogo\u2019s chief culture officer, who is regarded as instrumental in the brand\u2019s service philosophy.<\/li>\n<li>The AI assistant is aimed at freeing up team members to focus on guest service.<\/li>\n<li>Fogo de Ch\u00e3o is adopting this technology as part of a broader strategy to modernize its hospitality services with AI-enabled tools.<\/li>\n<li>The company has been working with Bain Capital to enhance its data platform, which will incorporate AI bots to analyze consumer and reservation data.<\/li>\n<li>Selma can answer questions, check availability, and facilitate real-time reservations in English, Portuguese, and Spanish.<\/li>\n<li>Early results from the new system indicate increased guest satisfaction and improved operational efficiency.<\/li>\n<li>Fogo de Ch\u00e3o is also developing a handheld device to personalize guest interactions and enhance the overall dining experience.<\/li>\n<\/ul>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fogo de Ch\u00e3o deploys AI phone system https:\/\/www.restaurantdive.com\/news\/fogo-de-chao-deploys-phone-voice-artificial-intelligence-selma\/811277\/ Publish Date: 2026-02-04 09:21:00 Source Domain: www.restaurantdive.com&#8230;<\/p>\n","protected":false},"author":1,"featured_media":184447,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/imgproxy.divecdn.com\/IMeISr8OUjt91BCXlVtVmE8I5fkunC3QIvy_HxAhOM4\/g:ce\/rs:fit:770:435\/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9zZWxtYS01LmpwZw==.webp","fifu_image_alt":"","footnotes":""},"categories":[14],"tags":[],"class_list":["post-184446","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence"],"_links":{"self":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/184446"}],"collection":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/comments?post=184446"}],"version-history":[{"count":1,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/184446\/revisions"}],"predecessor-version":[{"id":184448,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/184446\/revisions\/184448"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media\/184447"}],"wp:attachment":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media?parent=184446"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/categories?post=184446"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/tags?post=184446"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}