{"id":180544,"date":"2026-01-22T06:42:00","date_gmt":"2026-01-22T11:42:00","guid":{"rendered":"https:\/\/testing.news-you-need.com\/index.php\/2026\/01\/22\/yelp-purchasing-ai-lead-management-platform-hatch-for-300m\/"},"modified":"2026-01-22T07:00:11","modified_gmt":"2026-01-22T12:00:11","slug":"yelp-purchasing-ai-lead-management-platform-hatch-for-300m","status":"publish","type":"post","link":"https:\/\/testing.news-you-need.com\/index.php\/2026\/01\/22\/yelp-purchasing-ai-lead-management-platform-hatch-for-300m\/","title":{"rendered":"Yelp Purchasing AI Lead Management Platform Hatch for $300M"},"content":{"rendered":"<p><a href=\"https:\/\/www.pymnts.com\/acquisitions\/2026\/yelp-purchasing-ai-lead-management-platform-hatch-for-300-million\/\">Yelp Purchasing AI Lead Management Platform Hatch for $300M<\/a><\/p>\n<p><a href=\"https:\/\/www.pymnts.com\/acquisitions\/2026\/yelp-purchasing-ai-lead-management-platform-hatch-for-300-million\/\">https:\/\/www.pymnts.com\/acquisitions\/2026\/yelp-purchasing-ai-lead-management-platform-hatch-for-300-million\/<\/a><\/p>\n<p>Publish Date: <a href=\"publish_date]\">2026-01-22 06:42:00<\/a><\/p>\n<p>Source Domain: <a href=\"www.pymnts.com\">www.pymnts.com<\/a><\/p>\n<ul>\n<li>Yelp has acquired Hatch, an AI-powered customer communication platform, for approximately $270 million in cash, aiming to enhance its AI capabilities.<\/li>\n<li>The acquisition will allow Yelp to utilize Hatch&#8217;s lead management solutions to better support service businesses in adopting AI.<\/li>\n<li>The deal is scheduled to finalize in early February and includes an additional $30 million to ensure employee retention over the next two to three years.<\/li>\n<li>Hatch, founded in 2018, provides conversational AI agents for SMS, email, and phone interactions to improve customer communication and retention.<\/li>\n<li>Yelp has been integrating AI tools, including AI-powered search capabilities and business summaries, into its platform over recent years.<\/li>\n<li>The acquisition aligns with the growing trend of businesses adopting agentic AI, with usage increasing significantly from August to November as companies moved from consideration to implementation.<\/li>\n<\/ul>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Yelp Purchasing AI Lead Management Platform Hatch for $300M https:\/\/www.pymnts.com\/acquisitions\/2026\/yelp-purchasing-ai-lead-management-platform-hatch-for-300-million\/ Publish Date: 2026-01-22 06:42:00 Source&#8230;<\/p>\n","protected":false},"author":1,"featured_media":180545,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/www.pymnts.com\/wp-content\/uploads\/2021\/02\/YELP-earnings.jpg","fifu_image_alt":"","footnotes":""},"categories":[14],"tags":[],"class_list":["post-180544","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence"],"_links":{"self":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/180544"}],"collection":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/comments?post=180544"}],"version-history":[{"count":1,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/180544\/revisions"}],"predecessor-version":[{"id":180546,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/180544\/revisions\/180546"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media\/180545"}],"wp:attachment":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media?parent=180544"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/categories?post=180544"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/tags?post=180544"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}