{"id":179967,"date":"2026-01-20T10:12:00","date_gmt":"2026-01-20T15:12:00","guid":{"rendered":"https:\/\/testing.news-you-need.com\/index.php\/2026\/01\/20\/servicenow-teams-with-openai-to-offer-customers-ai-agents\/"},"modified":"2026-01-20T10:30:10","modified_gmt":"2026-01-20T15:30:10","slug":"servicenow-teams-with-openai-to-offer-customers-ai-agents","status":"publish","type":"post","link":"https:\/\/testing.news-you-need.com\/index.php\/2026\/01\/20\/servicenow-teams-with-openai-to-offer-customers-ai-agents\/","title":{"rendered":"ServiceNow Teams With OpenAI to Offer Customers AI Agents"},"content":{"rendered":"<p><a href=\"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/servicenow-teams-with-openai-to-offer-customers-ai-agents\/\">ServiceNow Teams With OpenAI to Offer Customers AI Agents<\/a><\/p>\n<p><a href=\"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/servicenow-teams-with-openai-to-offer-customers-ai-agents\/\">https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/servicenow-teams-with-openai-to-offer-customers-ai-agents\/<\/a><\/p>\n<p>Publish Date: <a href=\"publish_date]\">2026-01-20 10:12:00<\/a><\/p>\n<p>Source Domain: <a href=\"www.pymnts.com\">www.pymnts.com<\/a><\/p>\n<ul>\n<li><strong>Collaboration Announcement<\/strong>: OpenAI has partnered with workflow automation provider ServiceNow to create custom AI solutions.<\/li>\n<li><strong>Objective<\/strong>: The partnership aims to enhance enterprise environments by leveraging AI to facilitate faster and more intuitive interactions.<\/li>\n<li><strong>Technological Developments<\/strong>: ServiceNow will utilize OpenAI&#8217;s latest models, including GPT-5.2, to develop AI-powered automation and remove language barriers through direct speech-to-speech technology.<\/li>\n<li><strong>Market Context<\/strong>: The collaboration comes amid a broader industry shift towards adopting high-impact uses for agentic AI, focusing on customer insight, product lifecycle management, and strategic analytics.<\/li>\n<li><strong>Financial Achievement<\/strong>: Recent reports highlighted that OpenAI&#8217;s annual recurring revenue has seen an exponential growth from $2 billion in 2023 to over $20 billion in 2025.<\/li>\n<li><strong>Future Plans<\/strong>: OpenAI is planning to start testing ads in the U.S. to offer more accessibility to its Free and Go tiers with fewer usage limits.<\/li>\n<\/ul>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ServiceNow Teams With OpenAI to Offer Customers AI Agents https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/servicenow-teams-with-openai-to-offer-customers-ai-agents\/ Publish Date: 2026-01-20 10:12:00 Source&#8230;<\/p>\n","protected":false},"author":1,"featured_media":179968,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/www.pymnts.com\/wp-content\/uploads\/2025\/01\/Visa-ServiceNow.jpg","fifu_image_alt":"","footnotes":""},"categories":[14],"tags":[],"class_list":["post-179967","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence"],"_links":{"self":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/179967"}],"collection":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/comments?post=179967"}],"version-history":[{"count":1,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/179967\/revisions"}],"predecessor-version":[{"id":179969,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/179967\/revisions\/179969"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media\/179968"}],"wp:attachment":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media?parent=179967"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/categories?post=179967"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/tags?post=179967"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}