{"id":174212,"date":"2026-01-03T06:00:00","date_gmt":"2026-01-03T11:00:00","guid":{"rendered":"https:\/\/testing.news-you-need.com\/index.php\/2026\/01\/03\/alaskas-court-system-built-an-ai-chatbot-it-didnt-go-smoothly\/"},"modified":"2026-01-03T06:20:11","modified_gmt":"2026-01-03T11:20:11","slug":"alaskas-court-system-built-an-ai-chatbot-it-didnt-go-smoothly","status":"publish","type":"post","link":"https:\/\/testing.news-you-need.com\/index.php\/2026\/01\/03\/alaskas-court-system-built-an-ai-chatbot-it-didnt-go-smoothly\/","title":{"rendered":"Alaska&#8217;s court system built an AI chatbot. It didn\u2019t go smoothly."},"content":{"rendered":"<p><a href=\"https:\/\/www.nbcnews.com\/tech\/tech-news\/alaskas-court-system-built-ai-chatbot-didnt-go-smoothly-rcna235985\">Alaska&#8217;s court system built an AI chatbot. It didn\u2019t go smoothly.<\/a><\/p>\n<p><a href=\"https:\/\/www.nbcnews.com\/tech\/tech-news\/alaskas-court-system-built-ai-chatbot-didnt-go-smoothly-rcna235985\">https:\/\/www.nbcnews.com\/tech\/tech-news\/alaskas-court-system-built-ai-chatbot-didnt-go-smoothly-rcna235985<\/a><\/p>\n<p>Publish Date: <a href=\"publish_date]\">2026-01-03 06:00:00<\/a><\/p>\n<p>Source Domain: <a href=\"www.nbcnews.com\">www.nbcnews.com<\/a><\/p>\n<ul>\n<li>Alaska&#8217;s state courts have been working on developing a generative AI chatbot called the Alaska Virtual Assistant (AVA) for over a year.<\/li>\n<li>The intended purpose of AVA is to help residents navigate probate procedures, such as transferring a deceased person&#8217;s property, offering an alternative to the traditional family law helpline.<\/li>\n<li>The development of AVA has highlighted challenges in ensuring AI systems are reliable and accurate, particularly for tasks involving legal information where incorrect advice could be highly damaging.<\/li>\n<li>There are specific design choices around the AI&#8217;s personality and functionality that were needed to meet the needs of users dealing with probate issues, such as avoiding too much empathy from the tool.<\/li>\n<li>False information, or &#8220;hallucinations,&#8221; from AI are a significant challenge, which are exacerbated in systems that attempt to address complex processes like probate law.<\/li>\n<li>Cost is another critical consideration, as newer generations of AI technologies reduce costs, though this comes with the need for regular monitoring of AI for any changes in behavior or accuracy.<\/li>\n<li>The evolution of AVA underscores broader issues and barriers in using AI in government, including trustworthiness and the need for human oversight in dynamic systems.<\/li>\n<li>Despite the many challenges, AVA is scheduled for launch in late January, though developers remain cautious about how much they expect the chatbot to replicate the human facilitators initially envisioned.<\/li>\n<li>The project highlights the gap between current AI technology&#8217;s hype and its practical applications in high-risk areas.<\/li>\n<\/ul>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Alaska&#8217;s court system built an AI chatbot. It didn\u2019t go smoothly. https:\/\/www.nbcnews.com\/tech\/tech-news\/alaskas-court-system-built-ai-chatbot-didnt-go-smoothly-rcna235985 Publish Date: 2026-01-03&#8230;<\/p>\n","protected":false},"author":1,"featured_media":174213,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/media-cldnry.s-nbcnews.com\/image\/upload\/t_nbcnews-fp-1200-630,f_auto,q_auto:best\/rockcms\/2025-10\/251010-alaska-courts-ai-jg-7a7cc6.jpg","fifu_image_alt":"","footnotes":""},"categories":[14],"tags":[19],"class_list":["post-174212","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence","tag-generative-ai"],"_links":{"self":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/174212"}],"collection":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/comments?post=174212"}],"version-history":[{"count":1,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/174212\/revisions"}],"predecessor-version":[{"id":174214,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/posts\/174212\/revisions\/174214"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media\/174213"}],"wp:attachment":[{"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/media?parent=174212"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/categories?post=174212"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/testing.news-you-need.com\/index.php\/wp-json\/wp\/v2\/tags?post=174212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}