Experian Readies Agentic AI to Overhaul Legacy Lending

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Experian is launching the Agent Operating System as part of the Experian Ascend Platform, designed to help financial services organizations implement agentic AI more efficiently.
The new system will allow AI agents from Experian, clients, and partners to collaborate across the lending lifecycle, with added security features including auditability and human oversight.
An initial rollout to selected users is planned for later this year, with a broader global deployment targeting more than 2,300 client solutions.
The collaboration between Experian and ServiceNow will empower financial institutions to automate high-risk decision-making processes, such as fraud detection and credit risk assessment.
The implementation aims to replace fragmented manual processes with real-time, automated workflows for key lending operations, including fraud checks and loan approvals.
Existing collaborations between Experian and ServiceNow regarding automated underwriting systems will continue, leveraging integrated AI capabilities to expand loan originations and enhance decision-making in regulated environments.

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