As Claude and ChatGPT, which are representative artificial intelligence (AI) services, suffer from a..

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Service Failures and Increasing User Inconvenience: Both AI services, Claude and ChatGPT, have experienced a series of failures, leading to increased user inconvenience.
High Failure Rates: Estimates indicate that Claude has been out of service for nearly five days a year due to its inability to manage the surge in user demand.
Rapid Launches and Stability Issues: The competitive environment is resulting in new models and features being launched without thorough stability verification, worsening the reliability issues.
Specific Failures Highlighted:
- On the 11th, ChatGPT faced a service performance failure for about four hours due to an attachment function error.
- On the 14th, there was another blackout lasting 25 minutes when logged-out users attempted to log in again.
Utilization Rates:
- Despite a high percentage of overall uptime, actual downtime amounts to significant time:
  - For 90 days, ChatGPT is showing a normal uptime of 99.82%, translating to approximately 15 hours and 44 minutes lost per year.
  - Anthropic’s Claude shows an uptime of 98.66%, resulting in about 19 minutes and 18 seconds of downtime daily, including around 5 days lost per year.
Impact of Rapid Growth: Anthropic’s rapid increase in usage since launching “Claude Code” has exacerbated the stability issues for its services.
Infrastructure Solutions: To meet growing demand, Anthropic recently leased data center space from Elon Musk’s xAI company.

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