Meghan O’Connor Comments in Part B News Article About AI Chatbots in Healthcare: Quarles Law Firm, Attorneys, Lawyers
Publish Date: 2026-05-15 09:40:00
Source Domain: www.quarles.com
- Meghan O’Connor, a partner at Quarles & Brady’s Health & Life Sciences Practice Group and AI team co-chair, discusses the challenges healthcare organizations face using AI chatbots for patient interaction in a Part B News article.
- The article focuses on a lawsuit by the state of Pennsylvania against character.ai, which allegedly had a chatbot that impersonated a licensed physician.
- This lawsuit underscores the risks inherent in deploying AI solutions for patient care.
- O’Connor highlights the necessity of documented governance processes when utilizing AI.
- She advises comprehensive documentation of AI governance practices to serve as markers of due care in legal contexts.
