Artificial intelligence plans outpace workforce investment, Aon says

Source Domain: beinsure.com

Aon’s study highlights a significant gap between companies’ expectations of the role human capability will play in successful AI implementation and their actual investment patterns.
88% of employers anticipate that AI will require new skills across their workforce, yet workforce investment remains lower than technology deployment.
Human capabilities such as adaptability, leadership, and change management are seen as more critical than technical skills for AI success over the next three years.
Despite 73% of organizations deploying or piloting AI programs, only 18% report that most of their workforce participated in reskilling or upskilling recently.
Aon observes that many organizations are advancing technology faster than they are enhancing workforce capabilities, leading to potential operational risks.
Notably, only 28% of organizations have hired employees with AI expertise, indicating a reliance on internal talent development though supported by limited training.
There’s a significant misalignment between the AI goals of automating routine tasks (80%) and the priority given to reskilling and upskilling employees (35%).
For financial services firms, the major concern is ensuring employees are ready to use AI effectively to avoid creating new risks.

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