Sumter County uses AI in 911 dispatch center
Sumter County uses AI in 911 dispatch center
https://mynews13.com/fl/orlando/news/2026/02/28/ai-911-dispatch-sumter-county
Publish Date: 2026-02-28 10:14:00
Source Domain: mynews13.com
- Sumter County is adopting AI assistance in its 911 dispatch to assist with language barriers using Motorola Solutions’ Assist AI.
- The AI system creates live transcripts of 911 calls, translating foreign languages into English and highlighting crucial information.
- Last year, 878 out of 82,000 calls required language translation services, often causing delays in emergency responses.
- The need for enhanced communication services results from Sumter County’s growing population and the significant presence of Spanish-speaking residents as well as non-resident travelers on its two major interstates.
- This AI technology aims to improve the accuracy and speed of emergency services but is not intended to replace human dispatchers, instead supporting them.
