Learn the risks of using AI tools for mental health support | CWRU Newsroom

Learn the risks of using AI tools for mental health support | CWRU Newsroom

Learn the risks of using AI tools for mental health support | CWRU Newsroom

https://case.edu/news/learn-risks-using-ai-tools-mental-health-support

Publish Date: 2026-01-22 07:00:00

Source Domain: case.edu

  • AI chatbots and applications can be helpful, but they are not a substitute for professional care.
  • AI tools may misunderstand emotions and can provide inaccurate or inappropriate responses.
  • AI cannot assess safety or crisis situations.
  • Case Western Reserve’s University Health and Counseling Services (UHCS) has created resources to explain the limitations of AI in mental health support.
  • The UHCS website offers guidance on using AI thoughtfully and provides information on where to find appropriate support for mental health issues.